Time & Location
21-Aug-2023, 10:30 am – 1:00 pm
Jolie's, At Birla Centurion, Pandurang Budhkar Marg, Century Mills, Worli, Mumbai, Maharashtra 400030, India
About the event
Join us in Mumbai on the 21st of August at Jolie's for an in-person roundtable on Client Management, run by Raashid Navlakhi - a mentors for Small Businesses.
Raashid is the Founder and Head Business Coach at Jigsaw Thinking
Why is this session pivotal?
Client management isn't just about fulfilling deliverables and maintaining relationships. It's an intricate dance of expectations, trust, and consistent excellence. The quality of your client management can make or break your brand's reputation, leading to either flourishing collaborations or missed ventures.
The Loyalty Illusion:
Many entrepreneurs believe that a signed contract is an assurance of long-term loyalty. However, in this age of choices and high expectations, that's a mirage. Every interaction, every delivery, every feedback session can alter the trajectory of a client's loyalty. True client management is not about retention alone; it's about evolution and growth together.
Concluding the discussion, Raashid will present his '5 Pillars of Stellar Client Management'. These holistic yet actionable principles have been pivotal in propelling Jigsaw Thinking and numerous other businesses to maintain enduring, fruitful, and dynamic client relations.
Whether you're an emerging entrepreneur or a seasoned business maven aiming to elevate your client relations game, this roundtable is set to offer a wealth of profound insights and actionable strategies.
- Ticket type
+₹540.00 GSTTax: +₹540.00 GST
+₹88.50 service fee+₹88.50 service fee